All the data, on being generated is forthwith automatically transferred to our privately-owned servers in a pre-encrypted mode using bank-level security mechanisms and can be accessed by the user only through a completely safe and protected ACL system, which ensures safety to the extent that even our technical support experts cannot ever gain access to user’s data without it’s explicit consent, which can be granted and revoked anytime, directly by the user only from his/her Onespy account.
However, we strongly advise you to change your auto-generated password, forthwith, on or after first signin. You are requested to never-ever disclose your current &/or previous password to anyone in no condition and/or circumstances, whatsoever. Also, changing password on a periodic basis can be considered a good measure too for securing you Onespy account, and is accordingly advised.
The data stored on our server is stored as-is & is not modified in any manner by the Onespy team. A global (applied to all subscribers) data deletion job is automatically carried out on @ 09:30 AM GMT which automatically, without any further act(s) or deed(s), clears all data on our server which is older than 30 days. Please take notice that once you delete your data from the server or the same is automatically deleted from the server, there is no way to retrieve it back. No requests shall be entertained in this behalf.
Onespy advises you to secure your data by copying it to any other storing devices from time to time and/or as required by you.
The two types of information collected and used by Onespy are as under:
“Personal Information” includes but is not limited to information that (i) can be associated with a specific user and used to identify that person, such as: full name; age; father’s/mother’s name’ postal address ‘other contact details such as telephone number; or online contact information such as an email address etc.
It is our policy to use the personal information we acquire at our Website(s) for internal business uses only and to provide content, products and services to you that you value, request and acknowledge.
We do not authorize the use of your personal information by any third party (other than Onespy.com business services providers, or under exceptional conditions as described under “Legal Matters” below). We operate and maintain a variety of online security measures to safeguard and keep your personal information private and secured.
You acknowledge and understand that Onespy endeavors to secure all your data and are continuously updating itself to the latest technologies, however, the same may be prone to advance malwares/viruses, for which you fully indemnify and undertake to keep Onespy and its team fully indemnified.
Anyone can access our Website(s) without providing his/her personal information.
When you pay license fees for Onespy.com Software and install it on a childs device you are requested to fill the Billing Information and Payment Method, which should contain your personal information as ID (first name, last name, age, father’s/mother’s name, full address, email and credit/debit card details), which is stored by the Payment Provider, not by Onespy.com.
Based upon the personal information you provide us at registration, we may send you a welcoming e-mail to verify your login and password. We will also communicate with you in response to your inquiries, regarding any information or services you request, and to manage your “account”. We will communicate with you by e-mail or other method as directed by you. If you decline to supply or maintain with us certain information while using our Website(s), please understand that you may not be able to use or participate in some or all of the features offered through the Website(s).
We reiterate that we strive to keep all personal information that you voluntarily provide us private. We do not authorize your personal information to be shared with third parties without your consent. Certain information supplied by you to our Website(s) may be password-protected, and you should take all necessary measures to protect the secrecy of your password and changing of the same from time to time. If you use a computer in a public place or share a computer with others, remember to log out/sign out and close your browser window when you finish accessing our Website(s) in order to prevent others from accessing your personal information. You are solely responsible for the control and use of each password you create.
As you navigate our Website(s) information that we automatically collect is information in “log files” about your device’s connection to the Internet such as a user’s IP address (the number assigned automatically to your device whenever you use the Internet), length of time spent on the Website(s), and the pages accessed during each visit to the Website(s). We use this information to analyze trends, administer the Website, track user movement on the Website(s), and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information except if necessary to provide certain premium content or services for which you have registered. In general, aggregate information allows us to improve the delivery of our web pages to you and to measure traffic on the Website(s).
Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Website, Cookies help us track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Website where you have entered preference information before.
Onespy.com also may use Pixel tags (single-pixel image files also known as transparent GIFs, clear GIFs or web beacons) to access Cookies and to count users who visit the Website or open our HTML-formatted e-mail messages.
The information that is collected through the use of tracking technologies is not a personal information and is used only to track responses to our advertising and promotional efforts.
In addition, third party advertisers or third-party ad servers that place and present advertising on the Website(s) also may collect information from you via cookies, pixel tags or similar technologies. These third-party advertisers and ad servers may use the information they collect to help present their advertisements, to help measure and research the advertisements’ effectiveness, or for other uses. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage users to be aware that when they leave our Website(s) for another site, even if through a link, they should read the privacy policies of each and every Website that collects personally identifiable information. The provision of external links to other Website(s) is a common practice on the Internet and it in no way indicates that we have any responsibility or control over the linked company, its products, services, or Website(s).
If we gather demographic information from you (for example, your age, education level or household income), we will not share that information in a manner that identifies you as an individual with any other third party. Any information that might be shared with third parties will be aggregate information only (“aggregate” meaning demographic information speaking only to the broad characteristics of a group), unless we are required to release additional information under conditions described in the section “Legal Matters”.
We have put in place security hardware, software and software update and network scanning procedures designed to safeguard and secure the information under our control and follow generally accepted industry standards. We work with third party service providers and vendors that use encryption and authentication to maintain the confidentiality of your personal information. If stored, we house personal information on systems behind firewalls that are only accessible to limited personnel who are well trained to safeguard your data.
Onespy.com considers your use of its service to be private. However, we may disclose your personal information stored in your account and/or on Onespy.com servers and databases, in order to:
You give explicit consent to the collect and use of your personal information by Onespy.com.
We may share Aggregate Information with third parties, including strategic partners, for marketing and promotional purposes.
As well we may share and disclose the personal information to service providers that we engage for the sole purpose of processing information on our and your behalf.
Please be advised that all logs and data downloaded from a childs device with use of the Onespy.com Software stored in Onespy.com database dated more than 3 months will be automatically deleted for the reasons of security. Logs can be downloaded before the determined term above for further storage, should the necessity arise.
This Website is not intended for use by children under the age of 18.
In case you use the Software for the parental control you should provide us with the explicit consent to collect and use of personal information of your child (children) by Onespy.com.